If you need to cancel or change your appointment;

• Cancellation up to 1 week in advance – your deposit is non refundable, however it can be transferred to another booking within 3 months of the original booking date without any additional fees.
• Cancellation 5-7 days in advance – your deposit is non refundable, however it can be transferred to another booking within 3 months of the original booking date for a £30 administration fee
• Cancellation or rescheduling with less than 5 days of the booking date – your deposit is non refundable. A new deposit will need to be paid for the next booking.
• If you choose to pay the full amount of the booking rather than a 50% deposit then the full fee is still classified as a deposit and the above cancellation policy still applies.
• The remaining balance is to be paid no later than 5 days before the commencement of your booking.  Should your payment not be received or we have not received any form of contact from yourself, then we will consider your appointment cancelled and your deposit is non refundable. 

Our full terms and conditions can be found here